Returns & Refunds Policy
Due to the perishable nature of our fresh juices, we cannot accept physical returns; however, we are committed to ensuring your satisfaction with every bottle. If your order arrived damaged or failed to meet our quality standards, please contact us within 24 hours of delivery for a full refund or replacement.
Inspect Your Delivery
Check your juice shipment immediately upon arrival to ensure all bottles are present and the cold-chain packaging is intact.
Document Issues
If you notice any leakage, damage, or quality concerns, take clear photos of the product and the shipping label as proof.
Contact Support
Email our customer care team at [email protected] within 24 hours, including your order number and the photos of the issue.
Resolution
Once reviewed, we will process a replacement shipment or issue a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing